Privacy Compliant

Privacy Policy Overview

At LuxAppxa, located at 2 Simei Street 3, Singapore, 529889, we are committed to protecting your privacy while providing personalized luxury apartment selection services. This policy explains what data is collected, how it is used, and your rights regarding your personal information.

2026/02/24
LuxAppxa
contact@luxappxa.vip
2 Simei Street 3, Singapore, 529889
11 Sections in this Privacy Policy
8 User Rights
365 Policy Review Frequency (days)
LuxAppxa Luxury Apartments Privacy

Definitions

Key terms used throughout this privacy policy are defined as follows.

Information relating to an identified or identifiable individual including name, contact details, and preferences.
Any operation performed on personal data such as collection, storage, use, or disclosure.
An individual accessing or using LuxAppxa’s services.
LuxAppxa’s luxury apartment selection service in Singapore.
Small text files placed on devices to enhance user experience and collect usage data.

Data Collection

We collect data necessary to provide and improve our luxury apartment selection services effectively.

User-Provided Data

When you interact with LuxAppxa, you may provide us with the following data:

  • Contact details such as email address and phone number.
  • Preferences regarding apartment features and locations.
  • Documentation required for service processing and verification.
  • Feedback and communication transcripts.
  • Account registration information including a username and password.
  • Payment details provided securely for service fees.

Automatically Collected Data

Certain data is automatically gathered to optimize your experience and service quality:

  • Device information including IP address and browser type.
  • Usage statistics on how you navigate our website.
  • Location data derived from your device, with permission.
  • Cookies and similar tracking technologies.
  • Error reports and performance metrics.
  • Interaction timestamps and session durations.

Third-Party Data

We may receive information about you from trusted partners to enhance our services responsibly.

  • Real estate agencies providing apartment listings.
  • Marketing partners assisting with promotions and offers.
  • Verification services for identity and document authentication.

Purposes of Data Use

Your data is used solely to facilitate a seamless and personalized luxury apartment selection experience:

  • Matching your preferences with suitable apartment options.
  • Communicating service updates and relevant offers.
  • Processing payments and managing your account.
  • Meeting legal and regulatory obligations required in Singapore.
  • Improving site functionality and user experience.
  • Detecting and preventing fraudulent or unauthorized activities.
  • Conducting research and analysis to enhance our offerings.
  • Responding to user inquiries and support requests.
LuxAppxa Data Usage Flow

Legal Basis for Processing

Processing your personal data is based on the following lawful grounds:

  • Performance of a contract with you to provide our services.
  • Compliance with Singaporean legal obligations.
  • Your explicit consent where required for specific processing activities.
  • Legitimate interests pursued by LuxAppxa, such as service improvements.

Data Security

LuxAppxa takes extensive measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction.

  • Encryption of sensitive data both in transit and at rest.
  • Regular security audits and vulnerability assessments.
  • Strict access controls and employee training on data handling.

Cookies Policy

Our website uses cookies to improve your browsing experience and provide personalized services.

Cookies may include session cookies, persistent cookies, and third-party cookies used for analytics and marketing.

Cookies are categorized as essential, performance, functionality, and targeting cookies based on their purpose.

You can manage your cookie preferences through your browser settings or our cookie management tool on the site.

Learn more in our full Cookie Policy.

Data Sharing

We share your personal data only with trusted parties essential for delivering our services and complying with legal requirements.

  • Third-party service providers assisting with property listings and viewings.
  • Payment processors securely handling transactions.
  • Regulatory authorities when legally obligated.
  • Marketing partners for communications if you have opted in.
  • Legal advisors and auditors to ensure compliance.
  • Internal departments within LuxAppxa for operational purposes only.

International Data Transfers

As part of our services, personal data may be transferred to affiliated entities or partners outside Singapore where necessary.

Such transfers are protected by appropriate safeguards, including standard contractual clauses, to ensure data security and compliance.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined or comply with applicable laws.

Account information is retained for the duration of account activity plus a reasonable period afterward to meet legal requirements.

Communication records are kept according to service policies and relevant retention standards.

System logs and access records are stored temporarily to support security monitoring and troubleshooting.

Upon request or after retention periods expire, personal data is securely deleted or anonymized.

Your Privacy Rights

You have specific rights regarding your personal data which you can exercise by contacting LuxAppxa.

  • Right to access the personal data we hold about you.
  • Right to request correction of inaccurate or incomplete data.
  • Right to request deletion of your personal data under certain conditions.
  • Right to object to processing based on legitimate interests.
  • Right to withdraw consent where processing is consent-based.
  • Right to data portability to receive your data in a structured format.
  • Right to lodge a complaint with a supervisory authority.
  • Right to restrict processing of your personal data.

How to Request Your Rights

At LuxAppxa, you have the right to request access to your personal data we process, request corrections, or ask for data deletion where applicable under Singaporean law. To exercise these rights, please contact us through the details provided.

contact@luxappxa.vip

We aim to respond to privacy rights requests within 30 business days from receipt, in compliance with applicable data protection laws and regulations.

Data Protection and Privacy Compliance

LuxAppxa is committed to managing your personal information responsibly and in accordance with the Personal Data Protection Act (PDPA) of Singapore and related regulations, ensuring your data privacy and security.

  • We collect and process personal information solely for the purpose of providing luxury apartment selection services.
  • Access to your data is limited to authorized personnel who require it for service delivery purposes.
  • We maintain appropriate security safeguards to prevent unauthorized access, disclosure, or loss of your personal data.
  • Your personal information will not be sold or rented to third parties without your explicit consent.
  • You have the right to request access, correction, or deletion of your personal data held by us.
  • We review our data protection policies regularly to ensure compliance with current laws and industry best practices.

For any concerns about how your personal data is handled, you may contact the Personal Data Protection Commission Singapore as the supervisory authority.

Marketing Communications

With your consent, LuxAppxa may send you marketing materials related to luxury apartments and exclusive offers. You may opt-out at any time by following the unsubscribe instructions included in our communications.

To unsubscribe from marketing communications, please click the unsubscribe link in any email or contact our support directly.

Privacy policy updates and security shield icon

Protection of Children's Privacy

Our services are not intended for children under the age of 18, and we do not knowingly collect personal information from minors.

Links to Third-Party Websites

LuxAppxa may include links to external websites for your convenience. We are not responsible for the privacy practices or content of those sites.

Updates to This Privacy Policy

We may update our privacy policy periodically to reflect changes in practices or regulatory requirements. Updated versions will be posted on our website with the revised effective date.